- Our office base - Camberley, Surrey
- 07979807907
- admin@staywellcare.co.uk
About Us
About Us
The founders of Staywell Care Services Ltd, George and Molline have many years of experience in Community Care and are very passionate about providing the highest standard of care. George has a Mental Health nursing background and Molline has a background in Adult General nursing. We have experience in Dementia care, Palliative and End of Life care, Frailty care and experience in the management of physical and mental health conditions. We strongly believe that our combined knowledge, experience and skills make us unique and different from other homecare service providers.
At Staywell care services, we provide a high-quality service in your own home, at times that are convenient and in ways that suit you or your loved ones’ needs. We have sound principles for the way we run our services. At the heart of what we do is our belief that you or your loved one’s rights are paramount.
At Staywell Care Services we deliver high-quality, person-centred support that is delivered with dedication, compassion and sensitivity. The safety and wellbeing of our service users is paramount. We uphold our safeguarding duty highly by ensuring that our systems and policies are robust enough.
All aspects of our work with service users and other stakeholders are clearly defined within our contractual agreements. Our Service Users can have confidence and reassurance that their health and welfare needs are being met by our dedicated healthcare professionals.
Our Staff:
- Are extensively vetted to ensure they are fit for the job, have appropriate qualifications, skills and experience.
- Are required to have a satisfactory DBS check as well as two satisfactory references before commencing employment.
- Receive a comprehensive induction process which includes our values and principles as well as the Code of Conduct.
- Complete mandatory core training which includes:
Moving and Handling, safe handling of medicines, data protection, confidentiality, infection prevention and control, First Aid, Recording and reporting, Fire Awareness, Mental Capacity Act 2005, Communication, Safeguarding Vulnerable Adults, Health and Safety Awareness.
We Are Dedicated To Care
Our Values and Principles of Care
Our service provision is based on our operational values and principles of care. It is Staywell Care Services Ltd’s belief that, for services to be effective, they should be based on sound values and principles and an understanding of the fundamental and individual needs of the service user. The service values and principles we will seek to apply are as follows:
Human Rights
The rights of citizenship are safeguarded for all Service Users. Work should be conducted in a manner that facilitates empowerment and makes appropriate use of advocacy.
Dignity and Respect
All individuals, whatever their circumstances, have the right to be treated with dignity and respect.
Fulfilment
Privacy
The right of individuals to be left alone or undisturbed and free from intrusion or public attention into their affairs.
Personal Choice
Services are designed to be accessible and flexible, promoting ordinary lifestyles and based upon Service User’s own choices. Individual choice is promoted, within the limits imposed by service constraints.
Confidentiality
The right to confidentiality will be maintained and safeguarded. Information kept about Service Users, their families and carers will be made available to those individuals on request, in compliance with data protection legislation and will only be given to other agencies as required by law, in exceptional circumstances to prevent harm to the Service User or, with the permission of the Service User or (where appropriate) their representative.
Consent
Service User (or anybody legally acting on their behalf) must give consent before any care or treatment is given to you.
Transparent
We will be transparent in how much services cost and must give Service Users who require care the opportunity to manage their care themselves if they wish.
Independence
Service Users will be supported to maintain independence. Services are aimed at maximising the individual’s capacity for self-care and mobility.
Safety
Staywell Care Services Ltd will have a robust risk management policy that promotes the principle of risk enablement.
Staywell Care Services Ltd will ensure Service Users are involved in highlighting risks, managing those risks, and can take risks wherever possible. Each Service User should have a clear risk management plan in place that is regularly reviewed with the person using the service.
Communication
Service Users have the right to be listened to and be fully informed on all aspects of their care and support.
Risk Taking and Personal Responsibility
All Service Users are entitled to make decisions about their daily lives and activities. This may, from time to time, result in a conflict between ensuring safety and maximizing independence, we will work with people to support their decisions to take reasonable risks.
Carer Support
The value of the contribution of carer and family support is fully recognised. The needs of carers providing, or intending to provide, regular or substantial care is, where requested, assessed independently of the needs of the Service User. The outcome of the assessment is taken into account when agreeing Care Plans.
